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Useful Information

Information we think might help you to better navigate our Web store.

 

Payment

Payment methods accepted:

Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

PayPal, please contact us at: Hello@delfinabalda.com

 

Sales Tax

Items sold within New York State are subject to NY Sales Tax.

 

Privacy

No customer information will be shared with any third party. 

 

Washing Garments

We Use The Finest Fabrics To Make Our Clothes. All Our Clothes Have Washing And Care Recommendations. We highly recommend dry clean only. Most can be Machine Washed At 40° Degrees. Once You've Washed Your Garment, Reshape It While It's Damp By Holding The Side Seams Together And Shaking The Garment, Then Drying It Flat.

 

Shipping

For U.S. Domestic Orders processed by 12:00pm ship within 3-7 business days. Orders are processed Monday – Friday, excluding Holidays.

Rates

  • Shipping is flat-rate for $13.00
  • UPS domestic ground
  • Orders are processed from New York, NY.
  • If you have ordered an item that is not available or that is delayed, we will notify you via email. 

Delays

Delfina Balda Is Not Responsible For Unexpected Shipping Delays Such As Severe Weather, Natural Disasters Etc., Which May Lengthen Estimated Delivery Times.

 

Same Day Delivery

(Temporarily Unavailable Until Further Notice)

Same day Delivery free of charge for Customers in NYC. Some restrictions apply.

 

For more information click Here

 

International

International orders are subject to additional fees that we cannot control or change due to foreign and bank fees.

International shipping

International shipping varies per order depending on destination and size of package. 

 

Bank Conversion Fees

For international orders, some banks may charge additional fees for converting to supported currencies. 

 

Foreign Transaction Fees

Foreign transaction fees may apply. 

 

Returns & Exchanges

Returns will be accepted unwashed and in original condition for exchange or store credit.

Returns must be made within 7 business days of receipt, with email confirmed verification prior to shipment. Shipping costs will not be reimbursed.

 

Delfina Balda is not responsible for loss or damage during return shipping.

Returns will be processed within 5-7 business days of receipt.

 

Pre-Order

All Pre-Order returns are for store-credit only.

 

Sale Items

All sale items are final sale.

 

Order Status

For more information regarding the status of an order please contact us by email at: hello@delfinabalda.com

Internships

For more information about Delfina Balda Internships please visit our page on Internships Here

Size Guide

Coming Soon

Further Help

For further Help and additional information please contact us at: Hello@delfinabalda.com or contact us through the contact form below.

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